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Ordering Info

How to order

Orders can be placed through e-commerce shop on this site or you can e-mail your order by email to [email protected] Please note that we accept only pdf attachments. Word, Excel, zip-files are likely to be stopped by filters. We don't use fax or telephone for orders


TAXES, CUSTOMS AND DUTIES

All products are sold FCA/FOB Stockholm, Sweden

  • Sales within Sweden (incl. shipping) are subject to 25% VAT
  • Sales to other EU countries are exempt from VAT/Customs/Duties. Customer should submit VAT registration number at the checkout. All VAT numbers will be validated at http://ec.europa.eu/taxation_customs/vies/ 
  • Sales outside EU may be a subject to your country's VAT/import duties. You are responsible for paying these charges to your local authorities
  • We continue to ship to UK with no interruptions

PAYMENTS

You can pay by credit card online or by wire transfer (Swedish customers by BankGiro). Use IBAN/BIC numbers whenever possible because of lower transaction fees. You will get wire transfer instructions when you complete the checkout. The bank details are also in the footer of our invoices. Please note that we do not accept checks.


Advance payment may be required depending on the account history, order value or for custom orders.


IMPORTANT

Please read product descriptions about recommended applications. We only guarantee the products to the specifications described in datasheets. In doubt please enquire about a suitability of the product for your particular application before placing an order. 



We dispatch the products directly to most countries. The most of the products do not require refrigeration during transport. Some products require cold conditions and we ship them on blue ice

Shipping charges
Sweden Företagspaket 16:00 (next day delivery) – 170 SEK
Europe UPS (2-3 days) –  from EUR 20
USA Fedex or UPS priority (2-3 days) - from USD 39
Worldwide Fedex or UPS (3-5 days) - from USD 59